Who are we? We are aidbsolutions s.r.o., a company registered in the Czech Republic, Company ID: 194 58 657, seated at Žalanského 346/60, Řepy, 163 00 Prague 6, Czech Republic, registered in the Commercial Register maintained by the Municipal Court in Prague, file No. C 386950 (“we”). We focus on developing and providing 'DB Booster' software application that optimizes Oracle database performance using AI tools (the “Application”), we also provide other IT Services such as training. Besides, we operate the website <dbbooster.com> (the "Website"), through which you can contact us.

Privacy Policy. We carefully safeguard and protect your personal data. To inform you about how we process your personal data, we have prepared these data processing guidelines ("Privacy Policy"), with us acting as the data controller and you as our client, user of our Application or visitor of our Website (“you”). Please, read this Privacy Policy carefully as you will find out which personal data we process, how we obtain them, why do we process them and for long we will do so.

Do you have any questions? If you have any questions, do not hesitate to contact us. You can reach us by email at contact@dbbooster.com or by phone at 00420608761725. We're here to assist you and happy to help.

GDPR and CCPA. We always process your personal data in compliance with legal regulations. The main one for EU based data subject is Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, "GDPR").

For data processed in the United States, we comply with U.S. privacy laws, including the California Consumer Privacy Act ("CCPA") among others. We implement safeguards like standard contractual clauses, data protection agreements, and binding corporate rules to ensure your personal data is protected, maintaining the same level of security required under the GDPR, regardless of location.

Do we really need your personal data? We always make every effort to limit the processing of your personal data to the minimum required. However, in certain cases, processing is necessary, for example, when responding to your inquiries or when providing you access to our Application that requires personal data. Without this information, we are unable to communicate or fulfill the contract.

We assure you that we do not process personal data through automated decision-making that could lead to legal consequences or significantly affect individuals in any comparable way.

How do we process your personal data?

To process personal data, we need a legal basis. This means that we must find a legal foundation for each instance of data processing. The specific data we process, the legal basis for doing so, and the duration of processing depend on the reason for processing. We have detailed each reason in the following points:

A. If you are our client

We process your personal data if you are an enterprising individual or a natural person representing your company (e.g. managing director, administrator) in connection with contract negotiations and the conclusion of an agreement.

· Identification details. These help us identify you, for instance, when entering into a contract with us. These include mainly your name, surname, and any other identification details you provide.

· Contact details. We use these to reach out to you, if necessary, for example, to inform you about new features or planned outages. These include mainly your phone number and email address.

· Information from our communication. This mainly includes information in emails or order forms. In short, the content of our communication.

· Information contained in the contract. This includes information about the services we provide you, as well as other details related to the contract—such as information about complaints, contract termination, etc.

· Billing and banking details. These are used for identifying and processing payments. These include details found on invoices, bank account information, and information about received and sent payments.

We process this data for the following purposes and for this duration:

What is the legal basis for processing under GDPR?	Why do we process your data?	How long will we process it?	What personal data do we process for this purpose?
LEGITIMATE INTEREST It is in our legitimate interest Article 6 (1) (f) GDPR	To protect our legal interests (for example, to demonstrate that we have fulfilled our obligations properly and on time)	For up to 16 years, which corresponds to the longest statute of limitations under legal regulations (15 years) plus 1 extra year to allow us to potentially react to your court or other filings	Identification details Information from our communication Information contained in the contract Billing and banking details
	To send you interesting news about what is new at our company or what new products and events we are planning (newsletter) to your email address once in a while	For up to 3 years since the our last business contact, unless you refuse to obtain these communications earlier in any way, for example, by sending an email to us or by clicking on the unsubscribe link in the email	Contact details Information contained in the contract
	To enable us to communicate with you and maintain records to improve our services	For up to 3 years since the communication in question	Contact details Information from our communication Information contained in the contract
CONTRACT It is necessary for the performance of a contract or in order to take steps prior to entering into a contract (pre-contractual negotiations) Article 6 (1) (b) GDPR	When you negotiate or enter into a contract with us, we need to process your personal data to properly fulfill our contractual obligations, such as providing you access to our Application or communicate with you regarding inquiries or errors in the Application.	For the duration of the contract	Identification details Contact details Information from our communication Information contained in the contract Billing and banking details
LEGAL OBLIGATION It is necessary for compliance with a legal obligation to which we are subject Article 6 (1) (c) GDPR	Sometimes we must process personal data when required by law. This primarily concerns accounting and tax regulations	For the duration required by the applicable legal regulations (usually 10 years from the end of the accounting year in which a significant event occurred from the perspective of taxes/accounting)	Identification details Contact details Information from our communication Information contained in the contract Billing and banking details
CONSENT We process your data based on your consent. Article 6 (1) (a) GDPR	Sometimes we process your data based on your consent.	For the duration of consent. You can withdraw your consent at any time, for example, by email. However, even if you withdraw your consent or its duration expires, this does not mean that we must delete all your data that we processed based on that consent. We can continue to process the data for which we have another legal basis.	Information and data specified in the consent

B. If you are a user of our Application

As a user, you are a natural person who actively uses the Application, regardless of whether you are a party to the contract. For example, if you are an employee utilizing our Application for work purposes but the contract was entered into by your employer.

· Identification details. These help us identify you, for instance to manage and ensure secure access to our Application. These include mainly your name, surname, username and any other identification details you provide.

· Contact details. We process these to communicate with you regarding the use of the Application, to provide technical support, or send important notifications. These include mainly your phone number and email address.

· Information from our communication. This mainly includes information you provide us if you reach out to us or information provided to us by the subject who gave you access to our Application. In short, the content of our communication.

· Information regarding the use of Application. We process these to ensure maintenance and security of Application. This mainly includes records of activity within the Application, usage history, IP address, device information (e.g., device type, operating system).

We process this data for the following purposes and for this duration:

What is the legal basis for processing under GDPR?	Why do we process your data?	How long will we process it?	What personal data do we process for this purpose?
LEGITIMATE INTEREST It is in our legitimate interest Article 6 (1) (f) GDPR	To protect our legal interests (for example, to demonstrate that we have fulfilled our obligations properly and on time)	For up to 16 years, which corresponds to the longest statute of limitations under legal regulations (15 years) plus 1 extra year to allow us to potentially react to your court or other filings	Identification details Information from our communication Information regarding the use of Application
	To enable us to communicate with you and maintain records to improve our services and ensure the security of the Application	For up to 3 years since the communication in question	Contact details Information from our communication Information regarding the use of Application.
	To protect our Application from attacks, spam or other abuse, we may process some information about your use of the Application to be able to prevent such abuse (e.g. block your access to the Application)	For the duration of the contract, based on which you have access to the Application	Information regarding the use of Application
CONTRACT It is necessary for the performance of a contract Article 6 (1) (b) GDPR	We need to process your personal data to properly fulfill our contractual obligations, such as providing you access to the Application, ensure its proper functioning.	For the duration of the contract, based on which you have access to the Application	Identification details Contact details Information from our communication Information regarding the use of Application

C. If you contact us or just visit our Website

· Identification details. This includes your name, surname, and any other details you provide.

· Contact details. We use these to reach out to you and answer your questions or provide information you require. This includes your phone number and email address.

· Information from our communication. This mainly includes information you provide us in the contact form and following communication.

· Information about your use of the Website. This mainly includes your IP address.

· Cookies.

We process this data for the following purposes and for this duration:

What is the legal basis for processing under GDPR?	Why do we process your data?	How long will we process it?	What specific personal data do we process for this purpose?
CONTRACT It is in order to take steps prior to entering into a contract (pre-contractual negotiations) Article 6 (1) (b) GDPR	To answer your questions and provide the necessary information, primarily for the purpose of entering into a contract	If we do not engage in further collaboration, we will process your data for up to 3 months from our last communication	Identification details Contact details Information from our communication
LEGITIMATE INTEREST It is in our legitimate interest Article 6 (1) (f) GDPR	To protect our Website from attacks, spam or other abuse, we may process some information (so-called “logs”) about your use of the Website to be able to prevent such abuse (e.g. block your access to the Website)	For 1 month from each visit of the Website	Information about your use of the website
CONSENT We process your data based on your consent. Article 6 (1) (a) GDPR	To send you interesting news about what is new at our company or what new products and events we are planning (newsletters) to your email address once in a while.	For the duration of consent. You can withdraw your consent at any time, for example, by email. However, even if you withdraw your consent or its duration expires, this does not mean that we must delete all your data that we processed based on that consent. We can continue to process the data for which we have another legal basis.	Contact details
VARIOUS	To keep track of how you use our Website, where you come from, and which of our products interest you the most	More information can be found in the section of this Privacy Policy related to cookies	Cookies

Who do we share your personal data with?

Data Sharing. We may share your data with other entities to ensure our efficient operation. Our service providers become processors of your personal data but are only authorized to process your data to the extent we have agreed upon with them.

Public authorities. We may also exceptionally share your personal data with public authorities if it is in our interest or if requested in accordance with legal regulations.

Who do we share your personal data with? Specifically, we share your personal data with the following entities:

· Microsoft. We offer our Application through platform Microsoft Azure. You can find more about how they process your data here.

· Google Inc. The company provides us application Google docs which we use for word processing. You can find more about how they process your data here.

· Amazon. We use platform Amazon cloud drive to store your personal data. You can find more about how they process your data here.

· Hosting and Website Management: Providers who manage and maintain our Website hosting services and manage and update our Website.

We are ready to provide you with an up-to-date list of specific entities to which we transfer your personal data. Just send as a request via email or contact us in any other way.

Where will we transfer your personal data?

We may process your data in both the EU and the USA. We do not transfer your personal data outside the EU or USA. If we decide to transfer it outside the EU or USA in the future, we will do so only in compliance with applicable data protection laws, including the GDPR for EU residents, to countries or entities that ensure adequate protection of personal data.

If we transfer your data to the USA and you are a EU citizen, we always make sure that our processor in the USA copes with the highest EU standards for data protection and we will use standard contractual clauses designed by the EU authorities.

What rights do you have in relation to the processing of your personal data?

In relation to the processing of personal data, you have the following rights:

· Right to Access. You have the right to obtain confirmation from us as to whether your personal data is being processed. If it is, you have the right to access this data and information about what personal data is being processed.

· Right to Correction. You can request the correction of inaccurate personal data or the completion of incomplete personal data.

· Right to Erasure, Restriction and Transfer. Under certain conditions, we are also obligated to erase your personal data or restrict its processing if you request it. You also have the right to transfer your personal data to another data controller under certain conditions.

· Right to Lodge a Complaint. If you suspect that your personal data is being processed unlawfully, you have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů) at www.uoou.gov.cz, located at Pplk. Sochora 27, 170 00 Prague 7, Czech Republic or any other respective IPO.

In addition, you have the right to object if we process your personal data for the purposes of the legitimate interests pursued by us. You can submit this objection by sending it to our contact address or email. We will evaluate it within one month of receiving it.

How do cookies work?

For the proper functioning of our Website, we and our partners, such as Google, use cookies. Cookies are small text files that the Website sends to your browser. They allow us to record information about your visit, such as the selected language, and similar preferences. This makes your next visit to the Website easier and more enjoyable.

Cookies are important because, without them, browsing the internet would be much more complicated. Cookies allow for better use of our Website and customization of its content to meet your needs. Almost every website in the world uses cookies. They are useful because they enhance the user-friendliness of a repeatedly visited site

We categorize cookies as necessary, analytical, and marketing cookies.

· Necessary cookies are required for the Website to function properly. We do not need your consent to use these cookies. It is in our legitimate interest to ensure that the Website runs smoothly. You cannot refuse their use in the cookie settings on our Website. However, if you block these cookies in your browser settings, the Website may not display correctly, and browsing it may not be the experience you're used to.

· Analytical cookies help us and our partners compile statistics and reports. They allow us to track the Website´s traffic and where visitors come from. We need your consent to use them. You can set this consent when you first visit the Website via the cookie banner.

· Marketing cookies enable us and our partners to offer our products through targeted advertising that is relevant to you. We do this through our partners, who operate advertising tools such as Google Analytics. If you consent to marketing cookies, we may share your personal data with these partners for cookie storage, inclusion in remarketing audiences, personalized advertising targeting, or linking with data you provide to these partners. However, we need your consent for this. You can set this consent when you first visit the Website via the cookie banner.

What type of cookie?	What is the name of the cookie?	What is its purpose?	When is it deleted?	Who else has to access it?
marketing	YSC	tracks views of embedded videos	After the session	YouTube
analytical	_ga	calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Assigns a randomly generated number to recognize unique visitors.	13 months	Google, Inc.

This Privacy Policy is effective from 11 November 2024.